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Last Updated: October 14, 2026
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Jason Rose (CMO SAP CX), Tino Krause (Country Director DACH. Facebook), Chris Denson (Moderator) Not all friction is bad. Redundant, unnecessary prompts and hurdles are what's harmful to your Shep Hyken, Author, Customer Service & Experience Expert, & Speaker shares the importance of Madalin Mihailescu, CTO & Partner at Georgian Partners, joined me on the podcast and shared his insight and knowledge on ... What are the biggest trends ahead for In this video, 19-time bestselling author and change strategist Michael McQueen explores why a consistent and reliable Watch this week's TopRank Marketing digital marketing news with Joshua Nite ( and Tiffani Allen ( A keynote session from The Responsible Business Summit Europe - ethicalcorp.com/rbs Speakers include: ** Kelly M. James Bourner and Gawain Owen, Digital Strategy Directors at Jellyfish discuss ways brands can maintain
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