Devcast Tutorial Partial Transcripts With Genesys Cloud

Summary

Did you know that real-time call monitoring is possible with We all know and love the contact center capabilities of Open messaging is a lightweight, webhook-based integration that facilitates messaging with 3rd party systems and external ... Integration. It's not the most fun part of software development, but it is one of the more critical things you need to think about as you ... Join us for an introduction of the new In this DevDrop, Jacob Shaw, a software engineer with the APIs, APIs, APIs. We are constantly told that APIs are the cornerstone of most types of system integrations. However, while ... Tim Smith walks through the PureCloud (now Agnes Corpuz and Prince Merluza explain how to download recordings in bulk to your desktop and directly to Amazon S3 using ... Richard Schott demonstrates how to drop a compact PureCloud ( Dan Stoops demonstrates how to build a chat bot and extend it into a voice bot. A good bot solution requires a nice customer ... Join our Product Director, Becky Powell, for an exploration of our Audit APIs. Learn about the available audit topics and see how ...