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Last Updated: October 14, 2026
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Contact Center managers deal with a lot of Focus on the right customer success Are you struggling to separate your CLV from your NPS? Do CSAT and CES ring a bell or sound gibberish? The customer ... In this talk, David Skok, author of the now famous SaaS How do maintenance teams know when they're doing a good job? How do they pinpoint signs of trouble and take the right ... What is a KPI and how can it help your team? Get a FREE KPI dashboard template: ... here: bit.ly/2rCsYZD upcoming events: prdct.school/LI_events Read speaker's bio: ...
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